Updated: Jun 14, 2021
The below blog post is available as a PDF. Reach out to us (firstname.lastname@example.org) if you'd like a copy!
Wondering how to get started with virtual assistants in your automation labs? We've compiled some of the ways that LabVoice customers have used virtual assistants to...
...Provide Real-time Instructions & Assistance as Training Tool
LabVoiceLabVoice is a dynamic, process-aware virtual assistant, which makes it a valuable and unique training asset.
Even for experienced users, guided process execution helps gently remind users to complete each step, improving compliance and the outcome of experiments.
If users are unsure of how to use an instrument or respond to an error, they can ask LabVoice for guidance, rather than having to stop what they're doing to look for instructions or take up the time of a colleague.
...Act as an Extension of their Automation Software & Workcells
Use LabVoice as a means to integrate with your workcells, giving operators the ability to control instruments with their voice or push & pull information from related software.
This is particularly useful when the scientist is away from the lab, performing other tasks, or has their hands full.
Here's an abbreviated list of commands:
Order creation: define protocol, plates, etc
Notifications: order complete, error, etc
We've compiled some of the ways that LabVoice customers have overcome headaches & challenges with their systems.
Teaching Arm Positions
The Challenge: Operators must walk back and forth between computer and arm, or have a colleague become a "human robot", typing commands as they're relayed to them.
The Solution: Operators can use an integrated assistant to "Lock" and "Unlock" the robotic arm.
Ergonomics & Set-Up
The Challenge: Scientists must return to the system's PC to access needed information.
The Solution: With a virtual assistant, scientists can request any information from the system's data from wherever they are in the room - or outside of it!
Plates & Samples
The Challenge: Recalling plate positions or sample information can be challenging, especially when your hands are full.
The Solution: The user can request this information through voice, allowing them to keep their hands full and continue working.
The Challenge: Systems often cannot provide real-time notifications for errors or status updates when the user is remote.
The Solution: LabVoice can provide real-time system updates and error notifications while the user is remote.
The Challenge: Relearning a non-routine process can be difficult or time-consuming.
The Solution: LabVoice provides real-time instructions and can handle deviations or samples.